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Written thousands of pages of end-user and developer documentation about computer and networking equipment, rheology devices, thermal analysis equipment, temperature control systems, telecommunications equipment, VoIP applications, mobile surveillance hardware and software, intrusion detection systems and software, SDKs, and programming language guides.

Early adopter of multimedia presentation techniques for user documentation.

Developed online help systems.

Wrote marketing copy for an assortment of products.

Society for Technical Communication (STC) award winner.

Documentation Software and Tools

Microsoft Office

Word

PowerPoint

Adobe Technical Communications Suite

FrameMaker

RoboHelp

Captivate

PhotoShop

Illustrator

Acrobat

Presenter

Product brochure for Mobile Surveillance Unit

Software manual for a non-technical audience

Manual for Mobile Surveillance Unit (excerpt)

Software manual for a technical audience

Excerpt from a brochure for a yoga studio

Paper about producing a multimedia CD-ROM for a technical conference.

Manual for an optical rheology device (excerpt)

Writing Samples

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